Refund Policy

You may cancel a subscription at any time to prevent future renewal. Cancellation does not automatically mean that the current paid period is refunded. Access normally continues until the end of the applicable paid period unless otherwise required by law or the subscription is otherwise terminated.

Where a subscription has been purchased and substantially unused within the 30-day window, a full or partial refund may be available in line with the rules below.

For credit purchases, the amount of credit actually used is taken into account when determining any refund. If you have unused credits remaining, you may request a refund for the eligible unused portion, subject to:

• the applicable Paddle refund rules;
• applicable consumer protection law;
• the transaction type;
• whether the credits have been used;
• whether the credits have expired; and
• any applicable refund restrictions.

Used credits are not refundable merely because you no longer wish to use them. Where appropriate, a partial refund may be calculated based on the unused eligible credit balance.

If you experience a material technical problem that prevents access to a purchased product or service, please contact MathGPL support first so the issue can be investigated and resolved where possible. If the issue cannot reasonably be resolved, you may be eligible for a refund in accordance with applicable law and Paddle's refund procedures.

Nothing in this Refund Policy removes or limits any statutory consumer rights that cannot legally be excluded. For customers in the UK, EU/EEA or other jurisdictions with mandatory withdrawal or refund rights, those rights apply where applicable.

Payments processed through Paddle are transactions for which Paddle acts as Merchant of Record. Where a refund is approved, the refund is processed through Paddle — MathGPL does not pay refunds directly to customers or transfer money to your card or bank account itself.

You can use the refund and support route provided by Paddle at paddle.net, the link on your transaction receipt, or your account billing interface.

A refund request should include:

• the email address on your account;
• transaction or order details;
• the reason for the request; and
• the relevant subscription or credit purchase.

Send requests to support@mathgpl.com. We review requests where appropriate and work with Paddle according to the applicable refund process. See also our Terms of Service and support page.